Your privacy is important to us. This Privacy Policy explains how PlayZenta collects, uses, and protects your personal information when you use our website and services.
PlayZenta is the data controller responsible for the processing of your personal data under applicable privacy laws.
We collect personal information such as name, email, date of birth, address, phone number, payment details, and IP address when you register, deposit, or use our services.
Data is collected through website forms, cookies, live chat, email communications, and usage tracking technologies.
Your data is used to provide services, process payments, verify identity, prevent fraud, comply with legal obligations, and personalize your gaming experience.
We process your data based on your consent, our contractual obligations, legal requirements, and legitimate business interests.
We may request official identification and documents to verify your identity in accordance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
With your consent, we may send you promotional emails, SMS, or push notifications. You can opt out at any time via account settings or support.
We use cookies and analytics tools to enhance website performance, remember preferences, and understand user behavior. You can manage cookie settings in your browser.
We may share your data with payment providers, software vendors, identity verification services, or regulators where necessary.
We retain your personal data for as long as required by law or our contractual obligations, typically up to 5 years after account closure.
If your data is transferred outside your country, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).
We implement robust security measures including SSL encryption, firewalls, and access controls to protect your information from unauthorized access.
You have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to request data portability.
PlayZenta does not knowingly collect data from individuals under 18 or the legal gambling age in their jurisdiction.
We may use automated systems to detect fraud or assess gambling behavior for responsible gaming. You may request human intervention in such cases.
In the unlikely event of a data breach, we will notify affected users and regulators as required by law.
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
This Privacy Policy may be updated periodically. Users will be notified of significant changes via email or on-site notice.
To exercise your privacy rights, contact our Data Protection Officer at playzenta@gmail.com] or through your account dashboard.
This Privacy Policy is governed by the laws of [Insert Jurisdiction], and any disputes will be subject to the jurisdiction of its courts.
